Shipping Procedures
When you order shavings from us, our normal delivery time is 5-10 days from point of order. Once we load the truck and complete the necessary paperwork for freight, our reliable network of freight carriers work around the clock to get your delivery to you on time-every time.
Please remember that if you are located in the United States and we are shipping to you from one of our Canadian locations, US Customs requires either a Federal Tax ID number or a Social Security number to clear the border.
What is better, palletized or hand stacked?
To answer this it really depends on your situation. If you take the load palletized, you will need a forklift (capable of lifting up to 2000 lbs) as well as a pallet jack or 60′ chain length with a pallet puller to unload the truck. Versus, if you take the load Hand Stacked, you will need a crew of 3 to 5 people to unload the truck within the 2 or 3 hour allotted unloading time period. While palletized loads tend to be a little more expensive because you get fewer bags on the truck, you do save on labor costs. Please ask your sales rep what makes the most sense for your situation if you are unsure.
If you have any further questions, please contact us.
